Flower delivery Perth, Flowers delivered Free! $0 cheap! - Flowers Perth, Florist delivery Perth WA Australia

Beautiful Bunches delivers Flowers in Perth and the delivery price is included or Free ~ cheap!. Please be advised that for same day deliveries orders need to be recieved before 10am on the day for delivery. We are unable to provide timed deliveries (by x time) due to the volume of deliveries we deal with but we will always try our best to meet your needs. A Free Flower delivery can only be maintained if we can deliver the orders in the most efficient manner.

The email that is sent on completion of your order contains all the key information pertaining to your order.  It is very important that you check this to ensure no errors have been made.  If we are provided with an incorrect address and the order is sent out for delivery before the error is highlighted, you are not automatically entitled to a re-send of an order.  In the event the order is irretrievable, we may, at our discretion, arrange for another order to be sent out, subject to the details of the specific situation.

Failure to Deliver

As we appreciate that receiving Baby Gifts is often time-critical; if we are unable to deliver your order to the recipient’s address, we will attempt to leave them in a secure place on the recipient’s property.  Where this is not possible, we will attempt to leave the order with a neighbour.  If this is not acceptable, please ensure that you tell us when you place your order.  If we are unable to deliver your order, leave with a neighbour, or leave safely at the delivery address we will leave a note for the recipient that their order is at our shop for pick up. For this reason, it is very important that you provide up to date contact information.  It is also very helpful if you provide us with the telephone number of the recipient as this often makes it easier to resolve delivery problems when the recipient is not at home at the time of delivery. If you request that the order be redelivered then further charges will apply.

It is very important that you let us know if you would like us to leave the order on the verandah, etc.

Timing of Deliveries

We undertake to deliver your order between 8.00 am and 7.00 pm Monday to Friday. orders recieved after 10am will be delivered the next working day for Beautiful Bunches.  However, if we miss this delivery time but still deliver the order we will not make a full refund.   We will discuss with the customer what a reasonable discount might be in the given situation.  By buying Baby gifts from Beautiful Bunches you are not entering into a contract that guarantees delivery between 8.00 am and 7.00 pm or all your money back; you are entering into a contract that guarantees delivery between 8.00 am and 7.00 pm or some of your money back.

Delivery Instructions

On the first page of the checkout we ask for delivery instructions.  This information is for our drivers and couriers and is to express your wishes for us to follow if the recipient is either out or unable to answer the door when we attempt delivery.  We will always do our best to follow your instructions word for word but this is not always possible, for example, if you have asked us to leave the order with a neighbour but the neighbour is also out, we may either leave it somewhere secure around the property or if this is not suitable, return the order to our shop and re-attempt delivery the following working day (redelivery fee applies).  If we follow the delivery instructions and the item is subsequently stolen, the loss is the responsibility of the customer; it is, however, possible that we may not follow the delivery instructions if we believe there is a great chance of the order being stolen, for example, if the order can be clearly seen from the road side.  If the delivery address is a business address, we need to have the company name and it is always appreciated if you could include what floor the recipient works on and if it is all right to take to a main reception desk.

Putting a telephone number in the delivery instructions box does not mean we guarantee to contact the recipient to agree a delivery time as this is not possible for us to do.

Fraudulent Behaviour

If we believe that an order may be fraudulent in nature, for whatever reason, we reserve the right to cancel and refund the funds.  We are under no obligation to reveal why we believe the order to be fraudulent.  We will co-operate with the Police regarding any criminal investigations. We reserve the right to refuse to serve customers, block their IP address from accessing our website and any other blocking or fraud prevention measures we feel may be necessary to implement from time to time.

Duplicate Orders

If we notice that two identical products have been ordered we may remove one, refunding the cost, if we believe it to have been ordered by mistake.  In such circumstances we will attempt to contact the customer but if it is urgent and they cannot be reached, we may make the call ourselves.  You consent to our having the freedom to make this decision when you purchase through our website.

Alcohol Policy

We offer a number of alcoholic drinks only when purchased together with flowers from us and when the intended recipient is of, or over, the legal drinking age of 18 years old.

Customer and Recipient Personal Information

To ensure that we can communicate effectively with both customers and recipients, it is very important that you provide accurate personal information.  If you do not put your name into the message card field, we will not share your identity with the recipient, even if they ask us for it.

Please note that we value your privacy and will never lease, rent or sell your private information.  For more information, please see our Privacy Policy.  

Unforeseen Technical Issues with the Website and/or our Systems

It is conceivable that errors may occur with our systems from time to time, due to unforeseen circumstances.  For instance, our third party hosting partner may lose access to the internet, causing our site to go offline or, if there is a problem with our server’s internal clock, orders could theoretically be accepted by our system despite a cut off time having passed.  These two examples are just that – examples and do not cover all the technical things that could theoretically go wrong (with our, or any, online business).  We take every precaution we can to ensure that our systems run smoothly and problems are very rare.  When they do occur, we will do our best to provide the service requested within the timing originally requested.  However, in certain circumstances, it will not be possible for us to fulfil the order to the original timeline.  In the latter situation, we will ask the customer what they would prefer; for us to amend the timing of the order, or to refund the order in full.  You cannot hold us responsible for any damages or compensation if your order cannot be fulfilled for this reason (or any other).

Cut Off Times

Our cut off time for same day delivery is 10am (local Perth time) Monday to Friday on the day the flowers are to be delivered.  However, these cut off times are guidelines only and, whilst we keep to those times 99% of the time, from time to time we may move the cut off times forward or back, to respond to business situations that may arise.  If you wish to order flowers for same day or next day delivery, you are urged to get your order in early to make sure you get it in before the cut off time passes.

Deliveries on Weekends and Public Holidays

We do not deliver on Saturdays, Sundays or Public Holidays.  On occasion, we can make special arrangements for such deliveries, however we do not guarantee it.  Please contact us if you would like to request a weekend or Public Holiday delivery and we will see if it is possible.  Please note, Surcharges will apply.

Customer Comments, Feedback and Other Submissions provided by Customers

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